Shipping Policy
Processing
Orders are processed after successful payment confirmation.
Delivery
Delivery timelines may vary depending on your shipping location. Order usally ship within 24 to 48 working hours and expect the delivery of product in 5-7 days after shipped.
Delivery Issues
If your order is marked as delivered but has not been received, please notify us within 48 hours of the delivery update.
Incorrect Address
Customers are responsible for providing the correct shipping address while placing the order.
Orders returned due to incorrect address details or unsuccessful delivery attempts may be subject to courier charge deductions during the refund process.
Damaged Product Policy
If your order arrives damaged:
Please contact our support team within 48 hours of delivery with:
- Unboxing video
- Clear product photographs
- Packaging photographs
Claims submitted without an unboxing video will not be considered.
Contact for Support
For any cancellation, refund, return, or exchange request, please contact our customer support team with:
- Order Number
- Registered Email Address
- Contact Number
- Supporting photographs/videos (where applicable)
Cancellation Policy
Orders may be cancelled within 12 hours of placing the order.
- Cancellation within 12 hours: Full refund.
- Orders already dispatched: Refund issued after deducting ₹100 courier charges.